Shipping policy
SHIPPING
Last updated — June 2026
OVERVIEW
CORE is committed to providing a smooth, reliable, and secure shipping experience.
Delivery times may vary due to weather conditions, transportation disruptions, regional restrictions, carrier operations, or other factors beyond our control.
All delivery estimates should be considered approximate and may change without prior notice.
PROCESSING
Pre-order products will be shipped according to the estimated shipping schedule stated on the relevant product page.
Production schedules, material availability, quality inspections, and logistics conditions may affect shipping timelines.
As a result, estimated shipment dates may be adjusted when necessary.
Please refer to each product page for the latest shipping information.
SHIPPING METHODS
Orders may be delivered through domestic courier services, postal services, or approved logistics partners.
Shipping methods may vary depending on destination, package size, carrier availability, and operational requirements.
CORE reserves the right to select the most appropriate shipping method for each order.
DELIVERY
After shipment, orders are generally expected to arrive within the estimated delivery period provided by the shipping carrier.
Actual delivery times may vary depending on:
• Destination region
• Weather conditions
• Transportation disruptions
• Customs procedures
• Carrier operations
• Other unforeseen circumstances
CORE is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.
SHIPPING FEES
Shipping within Japan is currently free of charge unless otherwise stated on the product page.
For international orders, shipping charges may vary depending on destination, package weight, carrier rates, taxes, duties, or other applicable fees.
Any applicable shipping fees will be displayed during checkout whenever possible.
FAILED DELIVERY
If an order is returned due to any of the following reasons:
• Extended absence
• Incorrect or incomplete shipping address
• Refused delivery
• Failure to collect the package
Additional shipping charges may be required for reshipment.
If no response is received within a reasonable period after a returned shipment, CORE reserves the right to cancel the order.
INTERNATIONAL SHIPPING
At launch, shipping services are primarily available within Japan.
International shipping availability may expand as CORE grows and logistics capabilities develop.
Supported shipping destinations may be added, modified, suspended, or removed without prior notice.
Please refer to the latest information available on the website before placing an order.
THIRD PARTY SERVICES
Shipping services may be provided by third-party logistics providers, courier companies, postal services, or other external partners.
The handling of information by these providers is governed by their respective policies.
CORE is not responsible for the performance, availability, practices, or policies of third-party shipping providers.
CHANGES
CORE reserves the right to modify or update this Shipping Policy at any time without prior notice.
Continued use of the Service following any update constitutes acceptance of the revised Shipping Policy.
TERMS OF SERVICE
For information regarding the use of our products and services, please refer to our Terms of Service.
CONTACT
If you have any questions regarding this Shipping Policy, please contact us:
CORE by Office Hardy